Security

Can I change my Username and/or password?
Yes, you can change your Username or password. If you are logged in on a browser: Click on “My Settings”.  To change your Username click on "Edi...
Fri, 26 Feb, 2021 at 4:52 PM
What is SSL?
Before initiating your Online Banking, we first require that a "secure session" is established using Secure Socket Layer (SSL) encryption. This is...
Tue, 27 Oct, 2020 at 12:02 PM
What are the minimum requirements for a password?
These are the minimum requirements for a password for VeraBank Online Banking and Mobile Apps. Minimum of 10 characters Minimum of 2 letters Minimum of ...
Fri, 26 Feb, 2021 at 4:46 PM
I forgot my username, how do I recover it?
To recover your username or to reset your password, click here. On the VeraBank Mobile Apps, you can also click on "Forgot Login".
Wed, 14 Oct, 2020 at 4:34 PM
Why am I being asked for a verification code?
We ask for a verification code as a security measure to verify that the person logging in is the account owner. We send a one-time code that you can use to...
Wed, 14 Oct, 2020 at 4:34 PM
Do I have to receive a verification code every time I log in?
No. In order to bypass the verification code on subsequent logins, you can select to remember your device upon logging in so that we recognize your device t...
Fri, 26 Feb, 2021 at 4:44 PM
What are the requirements for a username?
Your username for VeraBank Online Banking & Mobile Apps must meet the following criteria: At least 6 characters Can contain letters, numbers and t...
Fri, 26 Feb, 2021 at 4:53 PM
What is CAPTCHA and reCAPTCHA?
CAPTCHA and reCAPTCHA are security tools used to test if an online user is really a human and not a bot.  There are several variables that determine whe...
Thu, 9 Sep, 2021 at 3:44 PM