Yes, you can cancel a bill payment within Online Banking or through the Apps.


To cancel a pending bill payment

In VeraBank Online Banking through a browser:

  1. Login to VeraBank Online Banking
  2. Go to Bill Pay
  3. On the right side of the screen, locate the pending payment under the Scheduled payments section
  4. To cancel the payment, click the red "X" next to the payment
  5. On the popup, click on Yes, Cancel Payment

In VeraBank Mobile Apps:

  1. Login to the VeraBank Mobile App
  2. Tap on Bill Pay
  3. Tap on Scheduled
  4. Tap on the payment you wish to cancel
  5. Tap on the Cancel payment button
  6. Tap YES to confirm