One or more of my accounts are not showing in Online Banking, how do I fix this? : VeraBank

One or more of my accounts are not showing in Online Banking, how do I fix this? Print

Modified on: Thu, 16 Apr, 2020 at 11:17 AM

First check within Online Banking to make sure the account isn't hidden.

Login to Online Banking
Go to "My Settings"
Scroll to the bottom of the page and click on "Rename & Hide your accounts"
If the account is shown here, make sure that the check box to the right of the account

If this doesn't resolve the issue, please contact Customer Service by email at contactus@verabank.com, by live chat, or by calling 1-877-566-2621.

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