If you need to report an unrecognized or incorrect transactions on your report, please identify the type of transaction(s) - debit card, ACH, or check - then look below to see how to report that transaction to the bank.


Debit Card Transactions

To report unrecognized debit card transactions, please call us at 877-566-2621, option 1


ACH Transactions

To report unrecognized ACH transactions:


Check Transactions

To place a stop pay on a single check, you can do that online, click here to submit.


To place a stop pay on a single check or range of checks, please call us at 877-566-2621, option 2


For other check issues please call us at 877-566-2621